Law Firm Marketing: How to Get Cases From the Internet

Cover image: Law Firm Marketing: How to Get Cases From the Internet

In law firm marketing, the best results come from Google search advertising, supported by remarketing on social media and content that builds trust in a specific attorney. The reason is simple: a person with a legal problem looks for help actively and types a specific phrase into Google, such as “probate attorney” plus their city. In our case study, a law firm in a large European city acquired about 99 valuable inquiries a month at a cost of $11.35 per inquiry, starting with a budget of $750 a month. adsfox has run campaigns since 2018, has served more than 350 clients in over 20 industries, and holds Google Partner and Meta Business Partner (Badged) status. This guide shows what works in the legal industry, what it costs to acquire a case, and where to start so the budget does not go to clicks without inquiries.

How to advertise a law firm within bar advertising rules

Online advertising for law firms is allowed, but professional conduct rules set its limits. In the US, state bar rules based on the ABA Model Rules prohibit false or misleading communications: you cannot promise the outcome of a case, claim special influence with courts, or disparage other firms. For a well-run campaign this is no obstacle. Effective attorney advertising does not rely on promises anyway, but on matching the problem: “business litigation attorney”, “personal injury lawyer”, “estate planning attorney”. The ad copy describes practice areas, experience and how the firm works, and the landing page explains what the first consultation looks like and what the client can expect. This approach matches ours: we do not promise results, we describe what we achieved in specific cases. An extra hurdle is moderation by the ad platforms themselves, which treat legal topics as sensitive. Ads have to be written so they pass Google and Meta review without blocks, which takes experience with this category.

Legal keywords are among the most expensive in Google Ads, because many firms compete for the same client at once and auction prices go up. The key, however, is not the price of a click but the value of a case. One business, divorce or probate case can cover the cost of many months of campaigns, so even a lead that costs more than in other services works out financially. In our case study, cost per inquiry rose from about $7.50 at launch to $11.35 while scaling spend, and the firm still could barely keep up with the incoming inquiries. Instead of forcing bids down, it is better to guard traffic quality: exclude phrases like “template”, “free advice” or “forum”, send ads to practice area pages, and optimize the campaign for inquiries, not clicks. An expensive click stops hurting when you know how many calls to the front desk it produces.

How to use search intent

The biggest advantage of the legal industry in marketing is intent: the client looks for a lawyer when they have a problem, and they do it in a search engine. That is why in the campaign for the law firm in our case study, 70% of the budget went to Google Search Ads, 25% to Facebook and Instagram Ads, and 5% to Google Display. Search captures ready demand: text ads show for phrases related to legal services and lead to practice area pages, not the homepage. Social media works in the second line: remarketing reminds people who visited the website but did not call, and educational posts build recognition. Display closes the loop with cheap reach among returning users. The condition for sensible optimization is measurability: a clickable phone number, a form and a callback widget connected to Google Analytics 4. Without it the campaign will spend the budget, but nobody will know which phrases bring cases.

In the campaign described in our case study, the initial cost per inquiry through the callback widget was about $7.50. After repeated increases in Google and Facebook spend, the cost of generating an inquiry stabilized at $11.35 with about 99 valuable inquiries a month. The ad budget started at $750 a month for a firm operating mainly in one large city. For comparison, our benchmark of 20 campaigns across 11 industries shows cost per lead from $2 to $11, so the legal industry sits at the upper end of that range. That is consistent with an expensive click and a high value per case. On top of the ad budget you need management: campaign management at adsfox starts from $490/month per channel. The final cost of acquiring a client depends on the city, the practice area and how well the firm’s website turns traffic into phone calls. Full ranges and the budget split between channels are in a separate post: how much a lead costs for a law firm.

What our law firm campaign looked like

The owner of the firm relied on BNI networking meetings, conferences and referrals, but those activities could not be scaled further. An earlier collaboration with another agency had proven unprofitable, so he was returning to online marketing cautiously. The audit before launch showed the scale of neglect: only 4 pages were indexed in Google, the Universal Analytics account had stopped collecting data, and Google Search Console did not exist at all. We started with the basics: new practice area pages, a clickable phone number, Google Analytics 4 with tracking of the form, calls and the callback widget. We split the $750 monthly budget: 70% Google Search Ads, 25% Facebook and Instagram Ads, 5% Google Display. The initial cost per inquiry was about $7.50, and after increasing spend it stabilized at $11.35 with about 99 valuable inquiries a month. The firm could barely process the inquiries, so the owner started writing sales procedures and looking for a salesperson. The full story is in the law firm advertising case study.

What content builds trust in a law firm

A client does not choose a law firm the way they choose a pizza place. Before they call, they want to know whether the attorney knows their type of problem and what working together looks like. That is why practice area pages should answer real questions: how long a property division case takes, what the penalties are for a given offense, what documents to prepare for the first consultation. A blog with such posts works twice: it builds organic rankings and gives campaigns better landing pages. For the firm in our case study, SEO ran in parallel with advertising: fixing indexation, optimizing content and link building, which is the scope handled by our SEO agency. Video testimonials from clients are strong proof too, because a recorded statement persuades more than an anonymous star rating. For firms serving companies we additionally recommend LinkedIn Ads campaigns, where you can precisely reach executives and departments that buy ongoing legal services.

Where to start with law firm marketing

Order matters, because a campaign without foundations burns budget. Before you spend the first dollar on ads, check four things: is the phone number on the website clickable, are Google Analytics 4 and Search Console working, does every important practice area have its own page, and are inquiries (calls, forms, callbacks) tracked as conversions. For the firm in our case study these gaps only surfaced during the consultation, and fixing them was the condition for sensible optimization. Then we launch Google Search Ads on high-intent phrases, remarketing on social media, and in parallel we build content for SEO. We analyze results monthly and on that basis our specialists decide on budget shifts between campaigns. If you run a law firm and want to see what this would look like for you, see how our Google Ads agency works. Get a free consultation: book a call through the contact page, and we will go through your website and past campaigns point by point.

FAQ

FAQ: law firm marketing

Yes, law firms can use online advertising, but bar advertising rules limit its form. Ads cannot promise the outcome of a case or imply special influence. In practice, campaigns describe the firm's practice areas, experience and way of working, which is more than enough to generate inquiries from search.
In our case study, the cost of generating an inquiry stabilized at $11.35 with about 99 valuable inquiries a month. At campaign launch, an inquiry through the callback widget cost about $7.50, and a rise in cost while scaling spend is normal. Your real cost depends on the city, practice area and how well the website is prepared.
In the case described here, a law firm in a large European city started with $750 a month. We split the budget as follows: 70% Google Search Ads, 25% Facebook and Instagram Ads, 5% Google Display. This split reflects the fact that in legal services most valuable inquiries come from search, while social media mainly works for remarketing.
Campaign management at adsfox starts from $490/month per ad channel. On top of that comes the ad budget paid directly to Google or Meta. Details are in the campaign management pricing post on our blog.
Yes, and we treat it as a prerequisite for launching a campaign. For the law firm in our case study we tracked phone number clicks, form submissions and callback widget requests, all connected to Google Analytics 4. That way you know which channel generates inquiries, not just clicks.
The first inquiries from Google Search Ads can appear within days of launch, because the ads reach people already looking for a lawyer. A stable cost per inquiry, however, takes a few months of data collection and optimization. The pace depends on budget, competition and how fast website fixes are implemented.